Artikelomschrijving

'[A] tour de force on what makes teams successful. Building on sound theory and relying on extensive research, they offer specific, practical tools that will deliver team value. Team members, business leaders, and organization consultants should not only read, but use this work' - Professor Ulrich, University of Michigan 'This book makes collaboration a vivid and workable concept' - Allan R Cohen, Professor of Global Leadership, Babson College When Teams Work Best helps us understand what makes teams succeed, why teams fail, and what can be done to improve the ability of a team to work together productively. Sometimes teams work effectively, but often they don't. No one knows this better than team members themselves. This book is based on twenty years of research in which the authors asked more than 6,000 team members across a variety of businesses and industries, in both public and private sectors, to assess their teams, their team leaders, and each other. In the safety of confidentiality, team members identified what encourages teams to succeed and what discourages teams into failure. Building on this analysis and the authors own extensive observations of hundreds of teams in scores of organizations the authors offer specific advice for improving team leadership, becoming a more effective team member, developing positive team relationships, creating a more supportive organizational environment, and enhancing team problem solving abilities. The emphasis throughout the book is on practical, portable insight. At the start of each chapter, is a one-page "Snapshot" that provides a concise overview of the chapter contents. Then, each chapter's discussion opens with a real-life scenario that introduces the issues discussed in that chapter in concrete, familiar terms. Throughout the book you hear the voices of actual team members in the form of a number of quotations that speak candidly and in down-to-earth ways about the difficulties and triumphs they experience in